Uncompromised Security

Safety, Built In From the Start

We believe peer-to-peer car sharing should be stress-free — that's why Roamkin is built with rigorous reliability and verification protocols.

Strict Identity Verification
Every account requires official document upload (Passport or National ID, front and back) matched with a biometric selfie check.
Instant Damage Reporting
In-app reporting lets renters and hosts upload photos and file reports directly, keeping claims transparent — our team targets a 24-hour initial response on every claim.
3-Strike Host Cancellation Policy
Owners face a warning on the first cancellation, a final warning on the second, and automatic suspension on the third. Renters always receive a 100% refund.
Vehicle Inspection Standards
Every listing passes a 100-point inspection checklist and admin review before it can go live — what you see in the listing is what shows up for pickup.
24/7 Concierge Support
Not just a chatbot. Real people are available around the clock whenever you need assistance during a trip or listing dispute.

Insurance Coverage

Every trip is covered through EliteGuard, our insurance partner. Coverage runs in three tiers — every host and listing sets which one applies.

Minimum
Meets the legal minimum
- Liability protection
- Collision damage waiver
- Roadside assistance
Standard
Balanced protection for most trips
- Liability protection
- Collision damage waiver
- Roadside assistance
Most Comprehensive
Premier
Our most comprehensive plan, with the lowest deductible on collision claims
- Liability protection
- Collision damage waiver
- Roadside assistance

Cancellation refunds scale with the notice given, and peak season carries a wider protection window for owners.

Applies outside peak travel periods

December, Easter & August